Privacy Policy

Introduction

RotaVita is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our consultation services.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

• Name and contact details (email address, phone number)
• Information about your wellness goals and preferences
• Consultation preferences and scheduling information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide consultation services and respond to your inquiries
• Schedule and manage consultation appointments
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to provide services you requested
• Legal Obligation: We must process data to comply with the law
• Legitimate Interest: Processing serves our legitimate business interests while respecting your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others

Your Rights

Under UK and EU data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

RotaVita
14 Duke Street
Tavistock PL19 0BA
United Kingdom
Phone: +44 1822 704 593
Email: [email protected]